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Guide · Planning

SIM cards and eSIMs for visitors to Saudi Arabia

As a tourist you can buy a Saudi SIM card from STC, Mobily or Zain at airport counters or their shops, registered to your passport, or install an eSIM from a network or a travel eSIM provider before you fly. Either way, make sure WhatsApp works when you land: your driver tracks your flight and waits free for 60 minutes after landing.

Updated · Saudi Arabia Taxi Services

Saudi SIM card for tourists: your options

Getting a Saudi SIM card as a tourist is simple, and it makes the rest of the trip easier: maps, flight updates, WhatsApp messages with your driver and, for pilgrims, the Nusuk app all need data. You have four options: a local SIM card, a local eSIM, a travel eSIM or roaming on your home number.

This guide explains how each works and what to have ready. It gives no prices or data allowances, because plans change often; check the network or provider for today's offers.

OptionWhere you get itWhat you needGood for
Local SIM cardNetwork counters at the airport, or network shops in the cityYour passport for registration, and a phone that accepts other SIM cardsLonger stays, local calls and a Saudi number
Local eSIMFrom STC, Mobily or ZainAn eSIM-compatible, unlocked phone, and registration as the network asksA Saudi number without swapping cards
Travel eSIMFrom a travel eSIM provider, before you flyAn eSIM-compatible, unlocked phoneData from the moment you land
RoamingYour home networkRoaming switched onVery short trips; check your home network's charges first

STC, Mobily or Zain?

STC, Mobily and Zain are the main mobile networks in Saudi Arabia. Each sells prepaid SIM cards at airport counters and in shops in the cities, and each offers eSIMs. Compare their current plans on their own websites or apps.

If you are planning long road trips, ask about coverage on the roads you will use. For a stay in the big cities, compare the plans and pick the one that suits the data you need.

Buying a SIM card at the airport

  • Have your passport ready: SIM cards must be registered to the buyer's identity.
  • Look for the network counters in or near the arrivals area. At Madinah Airport, our meeting point is opposite the SIM card kiosks.
  • Before you leave the counter, check the SIM works: send a WhatsApp message or make a call.
  • Keep your home SIM safe, or use a dual-SIM phone so your home number still receives bank codes.
  • If the queue is long, message your driver first so they know you are on the way.
  • Our meet-and-greet service includes help with SIM cards when you land.

eSIM: set it up before you fly

  • Check that your phone supports eSIM and is unlocked.
  • Choose a network eSIM or a travel eSIM provider and buy the plan you need.
  • Install it at home over Wi-Fi, following the provider's instructions; most give you a QR code to scan.
  • Leave it switched off until you land, then turn it on and enable data roaming if the provider tells you to.
  • Check whether the plan includes a Saudi phone number or data only. Many travel eSIMs are data only, which is fine for WhatsApp but not for local calls.

Staying in touch with your driver after landing

Your driver has your flight number and tracks it, so they know when you land and wait free for 60 minutes after landing. You still need a way to say you have your bags and are coming out.

  • Before you fly, save our number, +966 57 951 9804, and the driver's name and plate, which we send the day before.
  • After landing, switch on your eSIM or roaming, or join Wi-Fi if it is available, and send a WhatsApp message.
  • WhatsApp calls work over data, so the driver can call you even if you have no Saudi number.
  • If you have no data at all, go to the meeting point and look for your name board; the driver is already there.
  • Download offline maps of the cities you are visiting before you travel.

Which apps to set up before you travel

Some apps send a code to your phone number to confirm your account. Set them up at home, where your usual number works, rather than after you have swapped SIM cards.

  • WhatsApp, for messages and calls with us and your driver.
  • Nusuk, if you are going for Umrah or to the Rawdah in Madinah.
  • A maps app, with offline maps of your cities.
  • Your airline's app, for changes to times and gates.
  • Ride-hailing apps such as Uber and Careem, if you plan to use them for short city rides.

Coverage on long road trips

Signal is generally good in the cities, but it can weaken on long empty stretches between them, such as the desert roads to AlUla or across the interior. Download offline maps, keep your phone charged and share your plans with family before a long drive.

Our Saudi road trip guide covers checkpoints, rest areas and fuel on long routes. With a pre-booked driver, rest, prayer and fuel stops are planned for you.

Questions readers ask

Can I buy a Saudi SIM card without a passport?

No. Visitors register a SIM card with their passport, so carry it when you buy. Residents use their Iqama.

Will my WhatsApp still work with a Saudi SIM?

Yes. WhatsApp stays linked to your existing account unless you change the number in the app, so your contacts can still reach you on your usual WhatsApp number.

Can I buy a SIM card in Makkah or Madinah?

Yes. The main networks have shops in the big cities, including Makkah and Madinah. Take your passport.

Do I need a Saudi number to book a SATS taxi?

No. Message us on WhatsApp from your home number over Wi-Fi or roaming, or call +966 57 951 9804. We reply with a fixed fare within 5 minutes.

Can I top up a prepaid SIM during my trip?

Yes, through the network's app or website or at its shops. Check the network for the options on your plan.

Book your ride

Fixed per-car fares, licensed drivers, free cancellation up to 24 hours before pickup.